---

Digital Programme Manager – Remote (Sudan Focus)

Organisation: Norwegian Refugee Council

📍 Location: Remote (supporting Sudan operations)
💼 Position: Digital Programme Manager
🏢 Employer: Norwegian Refugee Council
📅 Contract: Fixed-term
✈️ Travel: Occasional travel required
🗣️ Language: English

The digital programme manager role with the Norwegian Refugee Council is a senior-level remote position focused on strengthening digital and technology-enabled humanitarian programming in Sudan. The digital programme manager will lead initiatives that improve digital access, communication systems, data use, and accountability for displaced and conflict-affected communities. This position plays a central role in embedding digital solutions across humanitarian programmes while supporting innovation, partnerships, and operational efficiency.

Join our WhatsApp Group

---

About the Role

As a digital programme manager, you will be responsible for shaping and implementing digital strategies that support humanitarian delivery in Sudan. You will work with programme teams to integrate digital tools into planning, implementation, and monitoring systems. This includes developing technical guidance, operational procedures, and performance frameworks tailored to complex humanitarian environments.

The digital programme manager will collaborate closely with sector leads, programme development teams, and monitoring and evaluation specialists to ensure digital approaches improve service delivery and access to information. You will also support the design of proposals, oversee digital project portfolios, and guide teams in the ethical and effective use of technology.

Key Responsibilities

Strategic Planning and Programme Development

• Lead the development of digital strategies that support humanitarian response.
• Identify opportunities to introduce innovative digital tools across sectors.
• Design digital connectivity and information access programmes.
• Develop policies and guidance for responsible use of technology.
• Ensure alignment with organisational priorities and global digital standards.

ALSO READ: Multiple Unisa Internships – Professional Development Opportunities at UNISA

---

Programme Management and Technical Support

• Manage digital projects from design through implementation and reporting.
• Oversee budgets, timelines, and documentation for digital initiatives.
• Support systems such as beneficiary databases and digital case management tools.
• Guide the use of mobile money and digital assistance platforms.
• Strengthen digital infrastructure supporting programme delivery.

Monitoring, Evaluation, and Learning

• Improve digital data collection and feedback systems.
• Support analysis of programme performance using digital tools.
• Document lessons learned and best practices.
• Contribute to results frameworks and theories of change.
• Promote learning across teams and partners.

Coordination and Representation

• Represent the organisation in digital and innovation working groups.
• Build partnerships with technology providers and service platforms.
• Coordinate with humanitarian agencies and local partners.
• Support collaboration with government and private sector actors.
• Advocate for responsible and inclusive digital programming.

ALSO READ: Multiple Unisa Internships – Professional Development Opportunities at UNISA

---

Required Qualifications

The successful digital programme manager will demonstrate strong experience in humanitarian digital programming and leadership.

Applicants should have:

• A Bachelor’s degree in Information Technology, Computer Science, Information Management, or related field.
• At least six years of relevant professional experience, including a minimum of three years in programme management.
• Proven experience implementing digital or technology-based humanitarian programmes.
• Experience with mobile money, digital platforms, or information systems.
• Knowledge of human-centred design and digital service delivery.
• Strong written and verbal communication skills in English.

Desirable experience includes:

• Working with mobile network operators or digital service providers.
• Experience in fragile or conflict-affected environments.
• Familiarity with digital data collection tools and communication platforms.
• Previous work in Africa or humanitarian response settings.

What the Norwegian Refugee Council Offers

The Norwegian Refugee Council provides a professional and inclusive work environment focused on humanitarian impact. As a digital programme manager, you will work remotely while remaining fully integrated into global programme teams.

This role offers:

• A competitive salary and benefits package.
• A fixed-term contract with potential extension subject to funding.
• Professional development opportunities.
• Exposure to large-scale humanitarian innovation projects.
• A collaborative and mission-driven work culture.
• Opportunities to contribute to high-impact programmes serving displaced populations.

The Norwegian Refugee Council is an independent humanitarian organisation supporting people forced to flee due to conflict and disaster. It operates in multiple crisis contexts and delivers both emergency and long-term assistance through education, protection, shelter, food security, and digital services.

Who Should Apply

This role is open to qualified candidates globally. Applicants must have the legal right to work from their country of residence, as visa sponsorship is not provided for remote roles. Candidates should be able to work independently, manage competing priorities, and collaborate across time zones.

Only shortlisted candidates will be contacted during the recruitment process. Incomplete applications or those that do not meet the minimum requirements may not be considered.

Why This Role Matters

The work of the digital programme manager directly contributes to improving how humanitarian services are delivered in complex environments. Digital tools help displaced populations access assistance, communicate with service providers, and participate in decision-making processes. By strengthening digital systems, this role supports transparency, efficiency, and accountability.

This position offers a meaningful opportunity for professionals who want to apply technology for social good. The digital programme manager will influence how innovation is used responsibly to improve lives in humanitarian settings.

If you are an experienced digital professional with a passion for humanitarian work and programme leadership, this role with the Norwegian Refugee Council offers the chance to combine technical expertise with real-world impact while working remotely.

Disclaimer: The Business Pulse shares verified opportunities from trusted sources. We are not a recruiting agency and do not request any payment for applications.

---

---