Healthcare & Regional Insurance Careers: Healthguard International Operations Manager Vacancy
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Healthguard Operations Manager Cimas Position Overview
- Hiring Institution: Healthguard International (A Member of Cimas Health Group)
- Position Title: Operations Manager
- Reporting Structure: Reports directly to the Managing Director
- Functional Scope: Third-party administrator oversight, multi-country service networks, and digital customer experience
- Territorial Coverage: Sub-Saharan Africa and India
- Application Closing Window: Tuesday, 9 June 2026
Healthguard International, a specialized subsidiary of the Cimas Health Group an institution boasting over 80 years of medical aid and healthcare administration experience has opened immediate recruitment cycles. Applications are invited from seasoned healthcare executives to fill the role of Healthguard Operations Manager Cimas. Based at the corporate national offices in Harare, this senior management station is responsible for driving operational excellence and cross-border expansion for high-quality international medical insurance portfolios.
The successful candidate will take full strategic ownership of Healthguard’s operational networks across Sub-Saharan Africa and India. Serving as a crucial link between internal shared services and international networks, the Healthguard Operations Manager Cimas will optimize the digital customer experience ecosystem, build robust broker partnerships, and manage third-party administrators (TPAs). This role demands an executive who combines structured project management habits with a deep understanding of private healthcare funding models.
Key Responsibilities and Performance Deliverables
The everyday portfolio for the chosen Healthguard Operations Manager Cimas balances operational performance auditing, cross-border infrastructure building, and compliance tracking.
1. End-to-End Operational Performance & TPA Oversight
- Functional Integration: The Healthguard Operations Manager Cimas will focus on Owning the complete operational performance framework across third-party fund administrators and internal shared service business units to ensure local issues are visible and resolved.
- KPI Dashboard Architecture: The Healthguard Operations Manager Cimas will focus on Developing, tracking, and maintaining strict Key Performance Indicators (KPIs) to measure medical fund operational successes and long-term cost controls.
- Execution Culture: The Healthguard Operations Manager Cimas will focus on Leading a corporate workspace defined by extreme accountability, zero-error service delivery, and highly disciplined execution strategies.
2. Digital Customer Experience & Regional Fleet Expansion
- Lifecycle Management: The Healthguard Operations Manager Cimas will focus on Directing the digital customer experience ecosystem spanning the full member lifecycle, optimizing timelines from initial onboarding to final medical claims resolution.
- Infrastructure Network Building: The Healthguard Operations Manager Cimas will focus on Driving regional market expansion across Sub-Saharan Africa and India by identifying, auditing, and onboarding the critical hospital networks and diagnostic partnerships required for growth.
- Commercial Activation: The Healthguard Operations Manager Cimas will focus on Partnering directly with the Commercial Manager to identify, contract, and activate international medical insurance brokers, field agents, and corporate intermediary stakeholders.
3. Risk Governance & Regulatory Compliance Enforcement
- Compliance Management: The Healthguard Operations Manager Cimas will focus on Monitoring all active healthcare delivery channels to guarantee 100% compliance with internal policies, regional health fund laws, and international data-protection frameworks.
- Network Stability Control: The Healthguard Operations Manager Cimas will focus on Evaluating the operational capacities of medical service providers to minimize processing friction and safeguard corporate asset margins from healthcare fraud.
Qualifications, Experience & Professional Prerequisites
The Cimas Health Group selection committee enforces strict candidate screening parameters to identify an independent leader with verified multi-country network experience.
| Evaluation Category | Required Corporate Baselines for the Healthguard Operations Manager |
| Academic Foundation | Formal Bachelor’s Degree in Healthcare Management, Business Administration, Insurance, or an equivalent commercial field. |
| Professional Certifications | Active certification in Project Management (e.g., PMP/Agile), Change Management, or Sales Management is mandatory. |
| Industry Longevity | Minimum of five to seven (5–7) years of progressive experience in operations management or a related private healthcare field. |
| Cross-Border Track | Four to six (4–6) years of direct experience managing multi-country service networks and third-party vendors (TPAs). |
| Intermediary Management | Three to five (3–5) years of experience in managing and supporting agents or brokers of financial or medical services. |
| Core Competencies | Strong expertise in healthcare funding ecosystems, contract negotiation, vendor risk assessments, and exceptional communication. |
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Application Guidelines and Submission Protocol
Cimas Health Group utilizes a centralized, merit-based candidate tracking register. Healthcare professionals who meet all the mandatory qualification parameters for this Healthguard Operations Manager Cimas opening must submit their credentials electronically.
Required Application Dossier Components:
- A tailored formal Cover Letter explicitly detailing your multi-country vendor management experience, network onboarding successes, and project management certifications.
- An updated, comprehensive Curriculum Vitae (CV) tracking your employment timeline, exact regional market exposures, and active professional references.
- Certified clear digital scans of your undergraduate degree, professional certifications, and national identification card.
Direct Submission E-mail Address: Forward your complete application package via email directly to the centralized human resources inbox at:
Mandatory Email Subject Configuration: To pass primary automated server sorting firewalls, you must state your targeted role precisely within your email header line:
Operations Manager - Healthguard
Your digital application dossier must be successfully recorded in the recruitment database no later than Tuesday, 9 June 2026.
Corporate Vetting Advisory: Cimas Health Group is an equal opportunity employer focused on high-performance health governance. Incomplete profiles, dossiers lacking proof of qualifications, or applications recorded past the official 2026 cutoff date will be automatically system-archived without evaluation. Only short-listed corporate healthcare finalists will receive direct communication from the recruitment desk to schedule technical panels, case evaluations, and panel interviews.
Disclaimer: The Business Pulse shares verified opportunities from trusted sources. We are not a recruiting agency and do not request any payment for applications.
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