Telecommunications & Corporate Affairs Careers: NetOne Head of Public Relations Vacancy
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NetOne Head Public Relations Corporate Positioning & Role Framework
- Hiring Institution: NetOne Cellular (Private) Limited
- Retained Executive Search Agency: Proserve Consulting Group
- Position Title: Head of Public Relations
- Reporting Structure: Reports directly to the Group Chief Executive Officer (GCEO)
- Functional Scope: Brand reputation custody, crisis communications, media relations, regulatory alignment, and Corporate Social Responsibility (CSR)
- Location: Harare, Zimbabwe
- Application Closing Window: Sunday, 21 June 2026
NetOne Cellular (Private) Limited, Zimbabwe’s first cellular network operator and a major state-owned telecommunications enterprise with a massive countrywide footprint, has opened a high-priority executive selection loop. Retained exclusively through Proserve Consulting Group, the corporation is inviting applications from dynamic, strategic, and highly experienced corporate affairs professionals to fill the pivotal role of NetOne Head Public Relations. Based in Harare and reporting directly to the Group Chief Executive Officer, this senior deployment is engineered to protect NetOne’s national brand reputation, manage relationships with stakeholders, and drive communication strategies aligned with commercial business objectives.
Stepping into a fast-paced telecommunications market driven by shifting data consumer behaviors and digital transformations, the incoming NetOne Head Public Relations will serve as the chief brand custodian and official company spokesperson. This executive seat is responsible for ensuring alignment across complex regulatory, social, and political environments while managing media channels. The successful candidate must demonstrate exceptional emotional intelligence and proactive messaging capabilities to navigate operational incidents, drive corporate patriotism through online media partnerships, and protect the operator’s public image across all stakeholder groups.
Key Responsibilities and Performance Deliverables
The day-to-day portfolio for the successful NetOne Head Public Relations balances integrated corporate communications, aggressive crisis management, and stakeholder diplomacy.
1. Corporate Communications, Brand Custody & Executive Advising
- Strategy Implementation: The NetOne Head Public Relations will be responsible for Developing and executing an integrated corporate communications and public relations strategy that mirrors NetOne’s mission, values, and commercial milestones.
- Executive Advisory: The NetOne Head Public Relations will be responsible for Providing high-level strategic counsel to Executive Management and the Board regarding public messaging, media interaction trends, and long-term reputation risks.
- Brand Identity: The NetOne Head Public Relations will be responsible for Acting as NetOne’s primary brand custodian to ensure effective, consistent advertising, message alignment, and visual brand identity enforcement across all internal and external platforms.
2. Media Relations, Spokesperson Duties & Crisis Control
- Spokesperson Execution: The NetOne Head Public Relations will be responsible for Serving as the official face of NetOne, leading public communications on issues of public interest, service updates, network upgrades, and data tariff structural changes.
- Media Engagement: The NetOne Head Public Relations will be responsible for Spearheading formal media engagement initiatives, including press conferences, television interviews, corporate announcements, and high-level executive communication pieces.
- Crisis Mitigation: The NetOne Head Public Relations will be responsible for Designing, testing, and deploying robust crisis communication protocols to manage reputation risks during critical operational outages, regulatory reviews, or public incidents.
3. Digital Media Reputation, CSR Strategy & Vendor Management
- Online Reputation Management: The NetOne Head Public Relations will be responsible for Monitoring real-time media trends, public sentiment, and stakeholder perceptions across digital channels, implementing proactive social media engagement strategies.
- CSR Direction: The NetOne Head Public Relations will be responsible for Supporting and highlighting NetOne’s Corporate Social Responsibility (CSR) initiatives, showing community impacts across education, healthcare, and sustainable environmental clean-up drives.
- Agency Oversight: The NetOne Head Public Relations will be responsible for Managing external creative agencies, PR consultants, and media placement firms to ensure campaigns are delivered on time, within budget, and strictly on-brand.
Qualifications, Experience & Professional Prerequisites
The Proserve executive panel targets an analytical, culturally aware communicator who demonstrates deep familiarity with the Southern African media landscape and possesses a verifiably calm approach under public scrutiny.
| Evaluation Category | Required Baseline Standards for the NetOne Head Public Relations |
| Academic Base | Minimum of a Bachelor of Science Honours Degree in Media Studies, Journalism, Corporate Communications, or a closely related humanities field. |
| Academic Assets | A completed Master’s Degree in Public Relations, Media, Business Administration (MBA), or relevant postgraduate track is an added advantage. |
| Field Longevity | Minimum of at least eight (8) years of progressive working experience within Public Relations, Corporate Communications, or Journalism fields. |
| Leadership Record | Minimum of at least five (5) years operated specifically at a Senior Management level overseeing corporate affairs within a large organization. |
| Sector Diversity | Qualified professionals with verifiable management track records in the public sector, private sector, third sector, or diplomatic missions are encouraged. |
| Core Competencies | Deep command of the Zimbabwean media and telecom regulatory environment, exceptional public speaking habits, and high emotional intelligence. |
Also Read: Secure capital via the USD $1 million Youth Economic Empowerment Fund (YEEF).
Application Guidelines and Submission Protocol
Proserve Consulting Group has been exclusively retained to execute this assignment. Candidates who satisfy all structural academic, senior longevity, and communications benchmarks for this NetOne Head Public Relations seat must forward their applications to the managing consultants.
Required Application Dossier Components:
- A formal Application Letter detailing your experience in corporate reputation architecture, your history managing high-profile corporate crises, and your approach to digital media diplomacy.
- An updated, detailed Curriculum Vitae (CV) tracking your complete post-qualification employment timeline, specific PR campaigns led, and direct contact metrics for three traceable industry references.
- High-quality digital copies of your honours degree, relevant professional certificates, and national identification document.
Direct Submission E-mail Addresses: Forward your complete digital application package via email directly to the executive search desk at:
👉 emmanuel.jinda@proservehr.com or
👉 calistas.bumhira@proservehr.com
Alternative Digital Registration Gateway: Candidates can register profiles and apply online through Proserve’s centralized career portal:
👉 www.proservehr.com
Direct Confidential Enquiries: Technical questions regarding remuneration structures or assignment parameters may be directed to Managing Consultant Emmanuel Jinda at +263 712 605 025 or to Calistas Bumhira at +263 (242) 772 778 / 770 035.
Physical Office Base: Proserve Consulting Group, 7th Floor, Fidelity Life Tower, Raleigh Street, Harare, Zimbabwe.
Your electronic application must be successfully recorded in the registry system no later than Sunday, 21 June 2026.
Strict Institutional Guardrail Notice: Proserve maintains absolute confidentiality and meritocracy throughout this placement. To prevent immediate, automatic disqualification, candidates must make NO direct contact with NetOne Cellular, its Board of Directors, or its current Executive Management team regarding this vacancy. Incomplete application folders, portfolios missing senior management longevity, or submissions recorded past the June 21 deadline will be archived without review. Only short-listed public relations finalists will be contacted to undergo practical media crisis simulations, public presentation walk-throughs, and panel interviews.
Disclaimer: The Business Pulse shares verified opportunities from trusted sources. We are not a recruiting agency and do not request any payment for applications.
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