Aviation Ground Services IT Officer Vacancy Open in Harare
- ✈️ Employer: Aviation Ground Services (AGS)
- 💼 Position: Aviation Ground Services IT Officer
- 📍 Location: Harare, Zimbabwe
- 👨💻 Reports To: IT Supervisor
- 🎓 Qualification: Degree or Diploma in IT, Computer Science, Information Systems, or related field
- 📅 Application Deadline: 13 July 2026 at 4:30 PM
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The Aviation Ground Services IT Officer vacancy is now open for applications from skilled IT professionals looking to advance their careers within Zimbabwe’s aviation support industry. Based in Harare, this position offers an opportunity to support critical business technology infrastructure while contributing to digital transformation initiatives, cybersecurity, and the adoption of artificial intelligence tools.
The Aviation Ground Services IT Officer will provide first- and second-line technical support across the organisation, ensuring that networks, business systems, communication platforms, and security infrastructure remain reliable, secure, and efficient. The successful candidate will also help introduce automation and AI-powered productivity tools that improve operational efficiency.
About the Aviation Ground Services IT Officer Role
The Aviation Ground Services IT Officer reports directly to the IT Supervisor and plays a central role in maintaining the organisation’s IT environment. The position combines day-to-day technical support with strategic involvement in technology projects, system improvements, and user training.
The successful candidate will work closely with employees across different departments, ensuring that technology solutions support business objectives while maintaining strong cybersecurity and data protection standards.
Vacancy Overview
| Category | Details |
|---|---|
| Position | Aviation Ground Services IT Officer |
| Employer | Aviation Ground Services (AGS) |
| Location | Harare, Zimbabwe |
| Reports To | IT Supervisor |
| Experience | Minimum 2 years |
| Closing Date | 13 July 2026, 4:30 PM |
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Key Responsibilities
The Aviation Ground Services IT Officer will provide first- and second-line IT support by resolving technical issues and escalating complex cases where necessary. The role includes monitoring and maintaining network infrastructure, communication systems, and connectivity to ensure maximum system availability.
Responsibilities also include installing, configuring, and maintaining operating systems, business applications, security software, user accounts, and access permissions.
The successful candidate will support cybersecurity initiatives by maintaining backup systems, disaster recovery processes, business continuity measures, and compliance with organisational IT security standards.
The Aviation Ground Services IT Officer will manage IT assets, software licences, technical documentation, and vendor relationships while supporting new technology implementations and automation initiatives.
An important aspect of the role involves delivering user training on technology, cybersecurity awareness, responsible AI usage, and reporting on system performance, risks, and improvement opportunities.
Qualifications and Experience
Applicants for the Aviation Ground Services IT Officer position should possess a Degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field together with a minimum of two years’ experience in IT support, systems administration, or network administration.
Professional certifications such as Microsoft, Cisco, CompTIA, AWS, Azure, or Google certifications will be considered an added advantage. Candidates should demonstrate strong knowledge of Windows environments, Microsoft 365, Active Directory, cloud technologies, virtualisation, cybersecurity, backup solutions, and disaster recovery. Experience using AI productivity tools such as Microsoft Copilot, ChatGPT, and Google Gemini, together with the ability to identify automation opportunities, will strengthen an application.
Application Process
Interested candidates should submit their curriculum vitae together with all academic and professional certificates combined into one PDF document.
Applications for the Aviation Ground Services IT Officer vacancy should be emailed to recruitment@avi-ground.com with the subject line “Ref: IT Officer” no later than 4:30 PM on 13 July 2026.
Recruitment Notice
The Aviation Ground Services IT Officer recruitment process will assess candidates based on their technical qualifications, IT support experience, systems administration knowledge, cybersecurity capability, and ability to contribute to technology innovation and automation. Only shortlisted applicants will be contacted.
Disclaimer: Pulse Opportunities shares verified opportunities from trusted sources. We are not a recruiting agency and do not request any payment for applications.
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